Accessibility Statement

Accessibility at Gardeners Pentonville

Gardeners Pentonville is committed to making our online information and services about accessible gardening in Pentonville usable for everyone. We want all visitors, including disabled people, older people and those using assistive technologies, to be able to access details about our gardening services, appointments and local Pentonville garden support without barriers.

Our commitment to accessibility

Our goal is for the Gardeners Pentonville website to meet the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, hearing, physical, speech, cognitive, language, learning and neurological disabilities.

By following these standards, we aim to provide a consistent, predictable and accessible experience for all users looking for gardening services in the Pentonville area, whether they are browsing on desktop, tablet or mobile devices.

Measures we take to support accessibility

To help ensure an accessible Gardeners Pentonville website, we work to:

Use clear structure and headings so pages about our gardening services and Pentonville garden projects are easy to understand and navigate.

Provide meaningful text alternatives for images where appropriate, so screen-reader users can understand important visual content.

Use sufficient colour contrast between foreground and background elements to help visitors with low vision read information more easily.

Allow text to resize using browser controls without breaking the layout or hiding important information.

Use simple language where possible when describing our gardening work and how to book a gardener in Pentonville.

Screen-reader compatibility

The Gardeners Pentonville website is designed to be compatible with common screen-reading software. We work to ensure that:

Headings follow a logical order, making it easier to move around the page using assistive technologies.

Images that convey information have descriptive alt text.

Forms and interactive elements have labels or descriptions that can be identified by screen readers, so visitors can request gardening help in Pentonville independently.

Content is presented in a sensible reading order to reduce confusion for people listening rather than viewing the page.

Keyboard navigation

Visitors should be able to access key parts of the Gardeners Pentonville website using only a keyboard. This includes:

Navigating through menus and links using the tab, arrow and enter keys.

Reaching all interactive elements, such as forms to enquire about gardening services in Pentonville, without needing a mouse.

Maintaining a visible focus indicator so users can see which element is currently selected when tabbing through the page.

Ongoing improvements

We recognise that accessibility is not a one-time task but an ongoing process. As we add new content about our Pentonville gardening services, offers and seasonal projects, we aim to review and test pages so that new features continue to meet WCAG 2.1 AA principles.

We welcome feedback from users about any part of the site that is difficult to use, as this helps us identify priority areas for improvement.

If you cannot access part of this website

If you experience any difficulty accessing information about Gardeners Pentonville, our services or booking options, or if you need information in a different format such as large print or plain text, you can contact us with your request.

When you contact us, please describe the page or content you are trying to access and the type of problem you are facing. If you use any assistive technology, it helps if you can tell us which device, browser and software you use, for example a particular screen reader or magnification tool. We will review your request and aim to provide an accessible alternative or suggest another way to access the information about our gardening services in Pentonville.

Reporting accessibility issues

We are always looking to improve the accessibility of the Gardeners Pentonville website. If you find any problems not mentioned on this page, or if you think we are not meeting accessibility requirements, please contact us and explain what you were trying to do and what went wrong. We will investigate the issue and, where possible, update our website or provide the information in a more accessible way.

Your feedback helps us support a more accessible Gardeners Pentonville experience for everyone in the local community.